Stellar wins call centre services contract with major retail bank

Released on: March 30, 2008, 3:19 pm

Press Release Author: Stellar UK

Industry: Financial

Press Release Summary: Stellar awarded outsourced call centre services contract with
major UK financial institution

Press Release Body: Stellar, a leading global call centre and business process
outsourcing provider, today announced they have been awarded a call centre services
contract with one of the UK's best known financial institutions.

Under the terms of the call centre services agreement, Stellar will provide inbound
customer assistance to support the ever-expanding client's product portfolio. The
service will be operated from one of Stellar's eighteen global outsourcing centres
based in Irvine, Scotland.

"We are delighted to be chosen to provide this strategic service on their behalf,"
said Mary Graham, Chief Executive Officer of Stellar UK. "We believe our experience
in the finance sector, coupled with the excellent relationship we have with this
client, will ensure that Stellar will provide a best-in-class service to their
customers."

Stellar was selected due to their proven call centre management expertise and their
demonstrated experience servicing the needs of large, high profile financial
institutions around the globe. Financial details and term of the contract were not
disclosed.

Stellar is a leader in serving the financial services industry, having extensive
experience managing call centre and business process outsourcing services for
banking institutions and insurance providers around the world. Stellar UK operates
two call centres in Scotland that employ over 500 staff in Irvine, Ayrshire and
Paisley, Renfrewshire.

About Stellar
Stellar is a leading global call centre and business process outsourcing provider,
with over 6,000 employees across 18 outsourcing centres in Australia, UK, USA,
Canada and the Philippines. Stellar's innovative outsourcing solutions help clients
reduce operating costs, improve quality levels and increase revenue and
profitability. The company serves a range of clients in the telecommunications,
utilities, transport, finance, government and manufacturing industries. In addition
to call centre outsourcing, Stellar specialises in document management, workflow
automation technology and process outsourcing solutions. For more information, visit
www.stellarBPO.com

Web Site: http://www.stellarBPO.com

Contact Details: Declan Maguire
Head of Sales & Marketing
Stellar UK
Tel: 01294 225 300
Email: dmaguire@stellarbpo.co.uk

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